We take care of everything, from workstations to server racks and data center equipment: networks, servers, CCTV, telephony. We work under a contract with a fixed monthly fee, clear response times and one engineer responsible for your company.
We design, implement and support. You do not have to look for installers, a system administrator and an integrator separately: one team is responsible for the result.
User support, scheduled on-site visits, remote assistance and monitoring for a fixed monthly fee.
Learn more → IT-02Server setup of any complexity, virtualization, backup, 1C support.
Learn more → IT-03Structured cabling, Wi-Fi for offices, hotels and plants. Fiber splicing and repair, last mile.
Learn more → IT-04Design, supply, installation and maintenance. Camera viewing from a smartphone, maintenance under SLA.
Learn more → IT-05Corporate antivirus solutions, access audits, data protection. Official Doctor Web partner.
Learn more → IT-06Call recording with or without a PBX, auto attendant, auto dialer, GSM gateways, IP telephony and toll-free numbers.
Learn more → IT-07Hotels and resorts in Sochi: guest Wi-Fi, booking system, CCTV and telephony, turnkey.
Learn more → IT-08CRM implementation, sales pipeline, integration with telephony and call recording, staff training.
Learn more → IT-09Server room design and installation, support for rack servers, storage and network equipment in data centers.
Learn more →We support more than office computers. Our engineers build server rooms from scratch, install equipment in commercial data center racks and support it under SLA: rack servers, storage systems, core switches, routers and UPS units.
We take over your company's IT infrastructure under a contract. The fee is fixed and depends on the number of workstations and servers. The less often something breaks, the better for both of us, so we invest in prevention and monitoring.
At the end of each month you get a report: what was done, which risks we found and what we recommend.
Response to a requestduring business hours, by phone, email or messenger
Engineer on sitein Sochi, Adler and Khosta for urgent failures
Requests acceptedan engineer is on duty on weekends and holidays
Report and work planyou see exactly what you pay for
The first 2–3 weeks go into understanding your infrastructure and putting it in order. After that, it runs without surprises.
An engineer visits and documents your hardware, network, software and access rights. We find the weak spots.
We put the scope of work, response times and the monthly fee into the contract.
We close critical risks: backups, antivirus, passwords, network documentation.
Monitoring, scheduled visits, user support and a monthly report.
We support branches of national companies and do on-site work for IT outsourcers from other regions. We follow your procedures and work in your ticketing system.
Partnership terms →Our own office and engineers in the city, Doctor Web partner status, clients in telecom, resorts and industry. We took part in IT operations for the 2014 Winter Olympics and the 2018 FIFA World Cup.
in the IT services market of Greater Sochi. We know the city, its sites and contractors.
Official Doctor Web partner: licenses, deployment and support of corporate antivirus protection.
Installation and support of enterprise-grade server and network equipment in server rooms and commercial data centers.